Legal

Privacy Policy

How we collect, use and protect your personal information.

Last updated: 17 July 2026.

EDS Aviation (Port Macquarie Helicopters Pty Ltd T/As EDS Aviation) respects your privacy. This policy explains how we collect, use, disclose and protect your personal information, consistent with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

What information we collect

When you make an enquiry through this website, by phone or by email, we may collect your name, email address, phone number, and the details of your travel enquiry (such as dates, route, number of passengers and any message you send us). We do not require you to create an account, and we do not collect payment details through this website.

How we use your information

We use your information solely to respond to your enquiry, prepare quotes, arrange charter flights, and communicate with you about your request. We do not sell your personal information, and we do not use it for unrelated marketing without your consent.

Who we share it with

To operate this website and respond to you, your information may be handled by service providers acting on our behalf: the enquiry-form service that transmits your submission to our inbox (Web3Forms), our email provider, and our website hosting and security provider (Cloudflare). These providers process your data only to deliver their service to us. We do not otherwise disclose your information, except where required or authorised by law.

Cookies and website data

This is a largely static website. Our security and content-delivery provider (Cloudflare) may set cookies that are necessary for the security and performance of the site. We do not run advertising trackers on this website.

How we protect your information

We take reasonable steps to protect the personal information we hold from misuse, interference and loss, and from unauthorised access, modification or disclosure. Our website is served over a secure (HTTPS) connection.

Accessing or correcting your information

You can ask to access, or to correct, the personal information we hold about you at any time by contacting us using the details below. We will respond within a reasonable period.

Concerns or complaints

If you have a concern about how we have handled your personal information, please contact us first so we can address it. You may also contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Contact us

EDS Aviation — 9 Keena Place, Port Macquarie NSW 2444
Phone: 0467 009 700
Enquiries: edsaviation.com.au/contact

Changes to this policy

We may update this policy from time to time. The current version is always available on this page.

Tell us where you're headed.

Send us the date and the destination, and we'll do the rest. No queues, no connections — just you and the aircraft.

0467 009 700

9 Keena Place, Port Macquarie NSW 2444